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Corporate, Executive & Luxury Travel Management

Specialists in travel booking and management, we manage every aspect of your travel requirements and provide unrivalled support and service.

Why Chapman & Carter?

At Chapman & Carter we have a passion for delivering a personalised and expertise service around the clock, 7 days a week.

By aligning with your values and truly understanding your goals, our team act as an extension to your organisation.

We provide an innovative, pro-active approach to managing air fares.

Cutting edge technology including a single sign in mobile application that integrates travel booking and duty of care.

Make your business travel count towards your sustainability efforts.

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We very much see ourselves as an extension to our client’s business, available every hour of the day and every day of the week.

David Strange, Chief Executive Officer

Our Customer Commitment

Minimum of 3 fare options returned within 2 hours

Pro-active approach to presenting travel itineraries

Full transparency on ticketing deadlines

Preferred seating and airline membership alignment

Accurate management of traveller profiles

Full support with passport and visa information

Up-to-date advice around COVID-19 protocols

Creative fare solutions on all enquiries

End-to-end personalised trip management

The Business Traveller

Let us help you

The Travel Manager

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The Travel Booker

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Our Technology Infrastructure

Infinity

The online booking tool built for the next generation of business travel

  • Drive efficiency, cost savings and compliance to your travel programme
  • Book the best corporate deals on flights, hotels, rail and car hire within a single intuitive and easy to use booking platform.
  • Gives preference to preferred suppliers
  • Prompts user of missed saving opportunities
  • Automated in built pre-trip approval system
  • Integrated with advanced forecasting technology and airline re-assurance features to drive better buying decisions
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Traveller Well-Being

We recognise that duty of care is paramount when your employees are travelling on business

  • Our in-house risk management programme captures every element of a booking including rail journeys
  • Updated in real-time and fully integrated with the individual’s travel itinerary
  • Ensure your travellers are kept informed of breaking travel alerts as they happen across the globe, with our risk alerts
  • Provides notifications and advice designed to keep travellers safe or request ‘check-in’ with their status and location to determine if assistance is required
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Deliver Management Information Effectively

Our management information suite extracts live data on a daily basis with enriched data to feature booked cabin class and highlight missed savings opportunities

  • Monthly, quarterly and yearly reporting reviews
  • Designated administrator across all management information
  • Data publisher for presentation and board packs
  • Groupable reporting for departmental information
  • Reporting of unused tickets
  • Multi-Currency capabilities
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Our Mobile Application

Guiding your travellers through every stage of their trip. It provides integrated itineraries and location-specific information, notifying travellers when there are delays, gate changes or cancellations to their journey

  • Receive real-time flight information
  • Booker and traveller synchronisation for new travel plans and meetings
  • Flight check-in management
  • Find and book alternative flights
  • Access maps, weather, taxis and other destination information
  • Up-to-date COVID-19 pre departure and in destination controls
  • Fully integrated alert system tracking individual itineraries
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Sherpa

Sherpa is your guide to getting the right travel documentation and understanding up-to-date travel requirements for pre-departure and in-destination controls

  • Countries and states are frequently changing their entry, quarantine, and health regulations
  • Keep up-to-date with all of the requirements relating to your itinerary using this tool
  • Featuring useful links to government sources
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Our solution to aggregating online content

We are able to aggregate over 42 NDC full service carriers and 370 low costs carriers, through one centralised platform

  • Direct access to more travel options relevant to the traveller’s preference or frequent flyer information
  • Dynamic pricing based on real-time data and pricing based on demand
  • Better fare comparison information and visibility of a wide range of extras, such as meals, baggage, Wi-Fi, Lounge and Seat allocation
  • Combination fares for both legacy and low cost carriers
  • Full support to change, cancel, void and add post booking ancillaries
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Your booking journey

Leisure Travel

For those who want effortless luxury travel experiences Chapman & Carter Travel is a one-to-one, end-to-end personalised travel management service. Our team of leisure agents have been bringing together the world’s most fascinating destinations, finest hotels and imaginative itineraries.

With first-hand knowledge of the destinations we sell, our experienced team of travel reservations experts are specialists in the Middle East, the Caribbean, the Far East, the Indian Ocean, the USA, Europe, Africa and more. Through our extensive connections, we can take care of every last detail, from discovering your ideal destination to booking a table at a Michelin-star restaurant.

From family friendly beach holidays, honeymoons to luxury health resorts in the Swiss Alps. Why not start your journey today and contact the team for some ideas for your next trip.

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Testimonials

At all times I found Claire to be dependable, reliable, hard-working, conscientious and courteous. She always went out of her way to be as helpful as possible and worked really hard to secure the best deals for us. I was always confident that whatever I asked Claire to do she would do it to the very best of her ability and I always felt that I was in safe hands. I would have no hesitation in working with Claire again.

Melanie Metcalfe